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Your Privacy, Set Out Clearly

taxi4d keeps the details you enter, the device signals we see and the support messages you send under one privacy policy so you know what we use and…

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taxi4d Your Privacy, Set Out Clearly
HELP CHANNELS

Talk To Us About Privacy

If you want to ask about collection, correction or access, start with live chat from your account area or email us from the address linked to your profile. We may ask for a short identity match before we act, because privacy requests should only touch the right record. If your request involves cookies, device logs or payment traces, we will explain what we hold and what we can change.

Team online

Live chat

Send your privacy request from the account area and we will match the message to your profile before making changes. This helps us protect the record tied to your email and phone number.

Email

Use email when you need a written trail for correction, access or deletion requests. We may ask for matching account details so the reply goes to the right person and the right file.

Security checks

If a request touches password resets, device history or contact updates, we may add a verification step. That keeps account access linked to the details you originally submitted.

SAFE HANDLING

What We Keep And Why

We treat privacy handling as part of account care, not as a side task. Each request is checked against the contact details on file, the relevant logs are limited to what we…

Data use

We use the details you submit to manage logins, answer support questions and keep your account record accurate. We avoid using them for anything outside the reason they were collected.

Cookie use

Cookies help us keep you signed in, remember language choices and read basic session signals. You can change browser settings at any time, but some pages may not keep the same state.

Account security

We may check device data, login attempts and password changes to spot unauthorised access. If a sign-in looks unusual, we can add a verification step before the account opens again.

Retention

We keep records only as long as we need them for the account, support handling, dispute checks or legal duties. After that, the data is removed or reduced to the minimum allowed by law.

Access and correction

You can ask to see the details we hold, then request a correction if something is wrong. We will confirm the request against the account record before any change is made.

Sharing checks

We only share data when a service provider, payment check or legal request needs it. Any share is limited to the task at hand, and we ask partners to protect the records they receive.

Common Questions On This Policy

These common questions focus on the parts of this policy you are most likely to use: what we collect, why cookies are present, how long records stay on file and how to ask for changes. If anything in your account history needs a correction, contact us from the address linked to your profile. We will check the record first, then explain what can be changed under local law and what must stay.

We usually keep the details you submit, such as your name, contact number, email address and login record, plus basic device signals. We use them to open, secure and support your account under the same policy.

Cookies help us keep you signed in, remember language choices and read session behaviour. They do not change who you are; they just help the page keep the same state while you move around.

Only when a service provider, payment check or legal request needs it. Even then, we share the smallest set needed for that task and ask the receiver to keep it protected.

We keep records for as long as they are needed for account handling, support, dispute checks or legal duties. After that, we remove them or reduce them to the minimum allowed by law.

Yes. Send the request from the address linked to your account, tell us what should change and we will match it against the record before updating anything.

Yes. Where a request or account action depends on local law, we follow the rule that applies in your location. If something cannot be done, we will say why and keep the record of the request.

Use live chat from the account area or email us from your registered address. We will confirm the request first, then explain what can be changed and what must stay on file.

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